About RACHY
Professional emergency and home services based in New York. Available 24/7 for plumbing, electrical, HVAC, and water damage restoration. Your trusted local service provider.
Our Mission
At RACHY, we provide professional, fast, and reliable emergency and home services to the New York area. Our team of licensed and insured technicians is available 24/7 to handle any plumbing, electrical, HVAC, or water damage emergency.
We're committed to responding quickly, working professionally, and ensuring your home is taken care of with the highest level of service and integrity.
Trusted Home Services
Years Combined Experience
Emergency Calls Handled
Customer Rating
Service Availability
Our Values
These principles guide everything we do
Customer First
We prioritize your satisfaction and peace of mind in every interaction.
Quality & Excellence
Only verified, licensed professionals meet our high standards.
Transparency
Clear pricing, honest communication, and no hidden fees.
Community
Supporting local professionals and building trustworthy relationships.
How We Vet Professionals
Background Check
Comprehensive background screening to ensure safety and reliability.
License Verification
All licenses and certifications are verified with state agencies.
Insurance Review
We confirm all professionals carry proper liability insurance.
Skill Assessment
Technical assessments ensure expertise in their service areas.
Customer Reviews
Only professionals with strong ratings stay on our platform.
Continuous Monitoring
We track performance and customer satisfaction over time.
Dedicated to Your Success
Our customer success team is here 24/7 to help you
24/7 Customer Support
Our team is always available to answer questions and resolve issues.
Satisfaction Guarantee
If you're not satisfied, we'll make it right or refund your money.
Secure Payments
Safe, encrypted payment processing with buyer protection.